FAQs

No, as part of our commitment to safeguarding our rental, we've partnered with Know Your Guest by SUPERHOG, a leading vacation rental guest-screening provider. They will reach out to you via email to verify your identity and offer a damage waiver, eliminating the need for us to request a large security deposit.

Guest who do not complete the verification process will need to pay a security despoist one week before arrival of £1,500.

We are equidistant from Alicante Airport and Valencia Airport. The transfer time takes approximately 1 hour and 15 minutes.

Our villa is situated on Montgo, approximately a 10-minute drive from local amenities and supermarkets. While taxis are available, we highly recommend having a car for convenience.

Our guests benifit from a discount at car rental firm Blanca Cars, please use code: SUNSET

Yes, the lead guest must be aged 25 years or older. 

Yes. We have padel bats, tennis rackets, table tennis rackets, pool table balls and cues, darts, and exercise equipment including two yoga mats and some weights.

Please note we do not have golf clubs or bikes.

We frequently host padel and tennis groups and work with several local coaches. If you're interested, let us know your requirements, and we’d be happy to assist in coordinating availability and pricing for lessons or group sessions.

Yes, our gated parking area comfortably accommodates up to five cars.

Yes we have an eletric car charing point. Contact us to find out more and the additional costs that apply.

The nearest supermarket, La Ermita, is just a 3-minute drive or a 20-minute walk away. This independent supermarket is open seven days a week.

Further afield, in Javea you will also find:

Mercadona - A popular Spanish supermarket chain offering a wide range of groceries and household items. Online deliveries can be arranged direct to the villa, via their app.

Consum - Another well-known supermarket chain in Spain, providing a variety of products including fresh produce, meats, and bakery items.

Masymas - A supermarket chain offering a selection of groceries, fresh produce, and household essentials.

Aldi - A discount supermarket chain with a range of products including groceries, fresh produce, and household goods.

Lidl - Another discount supermarket chain offering a variety of products including groceries, fresh produce, and bakery items.

Overseas - An English supermarket stocking traditional English products.

We do not offer a transfer serivice but you can book one directly with Beniconnect.

No.

No, sorry.

Upon booking, a non-refundable deposit of 15% of the total cost is required to secure your reservation (or £500, whichever is greater). The remaining balance must be paid 30 days prior to your arrival.

In the event of a booking error, you have a 48-hour window to cancel free of charge, and all funds will be refunded.

For further information or requests regarding cancellations, please contact Ellie directly.

Yes,  in compliance with Spanish law, we are required to report all occupants to the local police station on the day of your arrival. To facilitate this process, guests will receive an invitation to complete our Check-in process through an app called Check-in Scan a minimum of seven days prior to your stay. Please provide the identity details of all guests aged 14 or older who will be staying at the property.

Yes, we offer two travel cots and one highchair. We have one stroller and a bed guard. Please inform us in advance if you would like to borrow one, free of charge.

No, your stay includes one bath sheet, one hand towel, and one beach towel per person.

We replace the bed linen every seven days. For two-week bookings, you will receive a complimentary bed change on the seventh day.

For shorter stays, should you require a mid-stay bed linen change, you can request this at the time of booking. Please note that this incurs an additional fee of £250.

Yes, parties or events in the rented accommodation are strictly prohibited without the express written permission of the owner. Please note that our property is not suitable for hen/stag parties. 

The use of fireworks is prohibited by law.

Furthermore, guests are not permitted to play music outside or create excessive noise after 10:30 pm.

Yes, we have a washing machine and a tumble dryer that our guests are welcoem to use.

We understand that a luxurious stay is incomplete without exceptional dining experiences. To enhance your stay with us in Javea, we've put together a list of hand-picked, highly recommended chefs who specialise in creating exquisite meals tailored to your preferences. These culinary experts bring the finest ingredients, innovative recipes, and impeccable service directly to the villa, ensuring that your gastronomic journey is as memorable as the villa itself. Whether you're planning a romantic dinner, a family feast, or a special celebration, our recommended chefs are dedicated to providing you with an unforgettable dining experience in the comfort and privacy of the villa.

Ashely Marhsall 

Email - ashley@azuni.co.uk - worked at The Dorchester Hotel, Le Caprice and Ivy as well as fine dining in London.

Harrisons Catering Costa Blanca 

https://www.facebook.com/share/UVGVeWYGXzX9HbnD/

Mobile 667 61 30 45

Email jimgoodrich@hotmail.com

http://www.harrisonscateringcostablanca.com/

CATERING4u JAVEA

Kathryn

Mobile 688 68 46 74

Email catering4u.es@gmail.com

http://Catering4u.es/

Costa Blanca Hogs.

https://www.costablancahogs.com/en/index.html

Tel: 603 513 792

peter@CostaBlancaHogs.com

Darren Bunn – Events with Taste

Email: yourprivatechef@myyahoo.com

Tel: 627460038 or 608139733

DENISTARS

https://denistars.com/index.en

Tel: 641 10 84 48

Delivery option

Paella Va! – Jávea – traditional paella delivered to your door!

https://paellava.es/carta/

Burdeos Street 3. 03730 Javea

Tel.: (+34) 688981188

Due to our location on the hillside of the Montgo, parts of the accommodation are only accessible via steps and there are some narrow doorways. Unfortunately this will restrict access for people with mobility issues or those that use a wheelchair. We are continuing to look at ways to improve our accessibility.   

We are committed to sustainability and reducing our impact on the natural environment. By promoting sustainable tourism practices, we can ensure that tourism remains a viable and positive force for both our guests and the local area of Javea.